The Influence of Bureaucracy, Infrastructure and Organizational Culture on Work Motivation and Health Service Performance in Luwu Regency

This research was conducted aimed at (1) To analyze the influence of bureaucratic behavior on the motivation of work and the performance of health care workers in Luwu Regency, (2) To analyze the influence of facilities and infrastructure on the motivation of workers and the performance of health care workers in Luwu Regency. (3) To analyze the influence of organizational culture on work motivation and health care performance in Luwu Regency. The study used a quantitative approach using primary data through questionnaires of 294 respondents with a population of 1,102. The research was conducted from April to June 2020. The data is analyzed using the SEM AMOS program. The results of this study show that: (1) Bureaucratic behavior has a positive and insignificant effect on work motivation. (2) Facilities and infrastructure have a positive and significant effect on work motivation. (3) The culture of the organization has a positive and insignificant effect on work motivation. (4) Bureaucratic behavior has a positive and insignificant effect on the performance of health care workers in Luwu Regency (5) Facilities and infrastructure have a positive and insignificant effect on the performance of health care workers in Luwu Regency (6) The culture of the organization has a positive and insignificant effect on the performance of health care workers. in Luwu Regency (7) Work motivation has a positive and significant effect on the performance of health care workers in Luwu Regency. (8) Bureaucratic behavior has a positive and insignificant effect on the performance of health care workers through work motivation in Luwu Regency (9) Facilities and infrastructure have a positive and significant effect on the performance of health care workers through work motivation in Luwu Regency. (10) The culture of the organization has a positive and significant effect on the performance of health care workers through motivation in Luwu Regency. Keywords: Bureaucratic Behavior, Facilities and Infrastructure,Organizational Culture and Health Care Personnel Performance