A structural model of total quality management, kaizen, operational performance on service quality and patient satisfaction

Mahmud, Amir (2018) A structural model of total quality management, kaizen, operational performance on service quality and patient satisfaction. Archives of Business Research, 6 (11). ISSN 2395-3454

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Official URL: https://journals.scholarpublishing.org/index.php/A...

Item Type:	Article
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions:	FAKULTAS EKONOMI > MANAJEMEN
Depositing User:	Unnamed user with email admin@umi.ac.id
Date Deposited:	19 Sep 2022 05:52
Last Modified:	19 Sep 2022 07:13
URI:	http://repository.umi.ac.id/id/eprint/1558

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